The Merchant

The location was prefect, handy for the sights/ restaurants. The hotel itself was modern period but couldn’t understand why there was a bar but not stocked , you bring your own in, so consequently in don’t think people used the lovely lounge. On the first floor there is an outside seating area.

We loved our stay here! This boutique hotel is really beautiful and we just loved the style and layout of the place, as well as its convenient location. Our room was fantastic and very quiet! Everything was extremely clean and well looked after. They had a beautiful art piece hanging in the lounge area. A classical painting by Jean Auguste Dominique Ingres with some contemporary features added by Jackie Von Tobel. The receptionists at The Merchant were extremely lovely people and helped me identify the image online, as well as grabbing a step ladder and tape measure to measure it for me! We now have a smaller version of the image hanging in our living room as a reminder of our anniversary trip to Salem :) Would absolutely stay at this hotel again!

The building was unique with lots of character. The staff were all very pleasant, helpful and kind. Muffins, scones and yogurts were freshly made for breakfast. Snacks were available too! The location was perfect. The building was in great condition. It was clean and cozy. It had a fireplace in the king deluxe room with separate in room controls for the air conditioning and heat. I definitely would recommend this place to stay.

The staff was wonderful. They were in constant contact with us to make sure our stay was perfect. The room was clean and comfortable with beautiful decor. The location is perfect. Its right in the middle of everything but it's also quiet and peaceful. They included breakfast to go with a Nespresso machine for your use. The kitchen was also stocked with wonderful healthy snacks. We parked on site for an extra charge. Do not hesitate and book the parking spot along with your reservation because parking in Salem is awful. One of the best things about the hotel were the guests who were staying there. Everyone was friendly and pleasant and it and created such a wonderful atmosphere. The Merchant has become our new getaway spot.

Location! History! and Amazing Staff. We were so thrilled to stay at the Merchant for the proximity to everything. And how cool to stay in one of the well known historical buildings in all of Salem!! I cannot speak more highly of the staff who were so attentive and helpful pre-arrival and then through our stay. They are not on site in the evenings (after 5pm) and there are not elevators if that's something you require.